Cancellation & Refund Policy
This policy applies to HappyHr.Me Pro and Featured venue-owner subscriptions.
1. Monthly subscriptions
Pro and Featured plans renew automatically each month until canceled. The recurring price and billing frequency are shown before checkout.
2. Cancel anytime
You may cancel a subscription at any time. Cancellation stops future renewals. Unless we state otherwise, paid features remain available through the end of the already-paid billing period.
3. Refunds
Monthly subscription charges are generally non-refundable once a billing period has started, and we do not normally prorate partial months. If you believe you were charged in error, charged twice, or could not receive the purchased service because of a HappyHr.Me technical problem, contact us promptly and we will review the charge in good faith.
4. Failed or overdue payments
If a payment fails or a subscription becomes past due, paid placement or other plan benefits may be paused until billing is restored.
5. Sponsored placement
Featured placement requires both an active Featured subscription and an approved venue claim. Paying for Featured does not guarantee a particular number of clicks, customers, reservations, or sales, and it never changes HappyHr.Me’s independent verification status.
6. Plan changes
If you change plans, Stripe may apply the change according to the billing terms shown during the change process. We will clearly identify sponsored placement and paid features.
7. Contact
For billing, cancellation, or refund questions, use the HappyHr.Me contact form. Include the venue name and the business email associated with the subscription so we can locate the account.